Frequently Asked Questions
Everything you need to know about enhancing your living space with Wiser.
What is the typical shipping timeframe for furniture items?
Most of our home decor and smaller furniture pieces ship within 3-5 business days. Larger items and custom furniture typically arrive within 2-3 weeks via our specialized white-glove delivery service.
Do you offer international shipping?
Currently, Wiser ships to the contiguous United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home goods?
We offer a 30-day satisfaction guarantee. If your item doesn't fit your space perfectly, you can return it in its original packaging for a full refund, minus return shipping costs.
Are your materials sustainably sourced?
Yes, Wiser is committed to sustainability. We prioritize FSC-certified woods, recycled textiles, and low-VOC finishes to ensure our products are safe for your home and the planet.
Does my furniture purchase include a warranty?
All Wiser furniture includes a 1-year limited warranty covering manufacturing defects and structural integrity under normal residential use.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your delivery in real-time.